FAQs

There has been a large increase in the amount of spam hitting the website. As a result, we have updated the CAPTCHA settings to keep our customer’s data and QuickCable’s data safe & secure.

Please follow the hCAPTCHA prompts, there are 2 sets of images to select before the ‘verify’ button will appear.

Please make sure you are filling out every field and completing the hCAPTCHA prior to clicking the green Register button at the bottom of the page. Otherwise, you will keep getting error messages like the screenshot below.

This is a mandatory step, that everyone must go through to Login & complete the Registration form. Thank you for your patience & understanding.

If your company would like to do business with QuickCable, please fill out the Become A Customer form. A Sales Rep will follow up with you about becoming a new customer within the next business day.

The Become A Customer form can be found in the link at the top of the page and in the link below:

Become A Customer

If your company has a current account number & you need a new user access, complete the Registration form. Your information will be reviewed & access granted within the next business day.

The Registration form can be found on the My Account page and in the link below:

My Account

If you have submitted the Become A Customer or Registration form within the past business day but can’t log in to the website, please check to see if you are receiving the below error message. (see screenshot below) If so, your account is still in Pending status.

Our account approval process is not automatic. Your information must be reviewed and verified before you will be granted access to the website. Please allow a full business day to receive your Approval email. Your patience is appreciated.

The Registration form is for current QuickCable customers that need a new user access to the website.

The Become a Customer form is an application form for businesses that wish to become a new QuickCable customer.

Filling out the incorrect form may cause a delay in processing, as our systems are not automatic.

Your information must be reviewed and verified before you will be granted access to the website.

Please allow a full business day to receive your Approval email. Your patience is appreciated.

1. Log into your account first, and follow the prompts. (Your account must be Approved  before you can login and set up 2FA)
2. Click the “Configure 2FA” button and follow the instructions provided by the configuration wizard. 
3. Choose the “One-time code via SMS” option. Click “Next Step”
4. Select your country (flag). Enter your cell phone number in the field. Click “I’m Ready”
5. A code will be texted to you. Type that code in the website field below your phone number. Click “Validate & Save”

Here is a video tutorial as well:  Watch Video to Learn More

If you already have an account, please log into your account first, and follow the prompts. (Your account must be Approved  before you can login and set up 2FA)

1. Click the “Configure 2FA” button and follow the instructions provided by the configuration wizard. 
2. Click “I’m Ready” and a one-time code will be sent to the registered user’s email address. This is the same email address that was used when you created your account.
3. Retrieve the verification code from the email you received. The email subject should be “Your login confirmation code for QuickCable”. Please wait a few minutes to receive your email. Please be sure to check your spam folder as well. 
4. Copy/paste or type in the verification code where required and click the “Validate and Save” button

No. This is standard across the majority of websites where you are exchanging personal information. We implemented this in October 2022 to keep our customer’s data safe & secure. This is mandatory to be in compliance with our insurance requirements.

Depending on your browser settings, 2FA may remember you for up to 30 days from your last login. If not, please follow the prompts to get your 2FA verification code sent to you.

In the upper right corner, click on Login. On the left side of the page under Login, enter your username or email address. Then click on the “Lost your password?” link and follow the prompts.

In the upper right corner, click on My Account. On the left side of the page click Account Details. Enter a new password, confirm your new password and click the Save Changes button.

In the upper right corner, click on My Account. On the left side of the page click Previous Orders. The Status of the Order is listed next to the order information. You may also click on the green order number or the View button to see further details about your order. (Only your orders placed on the website will show here.)

If you have more questions about your order, click the Contact Us button at the top of the page. Make sure to include your order number and the date you placed the order and a Customer Service Rep will get back to you as soon as possible.

Unfortunately, we are not able to process payments on the website at this time. After placing your order, a member of the QuickCable team will reach out to process your payment.

Unfortunately, your account information did not transfer from our former website. Only information entered into this new website will be available. Sorry for the inconvenience.

Our most up to date retail catalogs are available for download on the Marketing Materials Page.

Marketing Materials

On the product page, select your SKU in the dropdown and the price will appear beneath.

See screenshot example below.

If you are a current QuickCable customer and have an active website account, you can login and download your price file.

1. Login by clicking on the Login/My Account link in the upper right corner.
2. In your account dashboard, click on Price List.
3. Click the green Download button.
4. This will generate an excel doc that you can save with the most recent pricing for every sku available.

Our Warranty Policy can be found here or by clicking on the Warranty Policy link at the bottom of each webpage.

Warranty Policy

QuickCable headquarters and main manufacturing operations are located in Franksville, WI. We also have a small manufacturing and distribution facility in Mississauga, Canada.

QuickCable offers an array of exclusive products and brands: Rescue^®, Fusion^®, Quick^®, MagnaLugs™, MAX™Lugs, HexCrimp^®, QuickBox™

QuickCable is a manufacturer that specializes in connectors, cable assemblies, and tools serving the DC Electrical Market. Per customer request, we can modify existing products or create custom engineering designs to your specifications.

Please visit our Custom Design page to request a quote for the modification you would like to make. This page can be found here:

quickcable/services/custom-design/

Yes, we have an extensive collection of product videos located on our Video Gallery Page.

This page can be found here:

quickcable/resources/video-gallery

Each product page has a list of Specification Details that are unique to that product, including whether or not they have a Prop65 warning.

Each product page has a list of Specification Details that are unique to that product, including it’s country of origin.